This privacy policy sets out the privacy policies and practices of Contac Services Inc. ("Contac") for the myhappyclient.com website (the "Site"). This policy governs how Contac collects, uses, and discloses personal information of visitors to the Site ("you"). Your use of the Site is governed by the Terms and Conditions. In this Privacy Policy, "personal information" means any information about an identifiable individual, as further defined under applicable Canadian laws.
Contac collects personal information from you if you request information or purchase products or services from Contac and may collect additional personal information in the course of providing that information or the purchasing of such products or services. Personal information that Contac collects may include your name, contact information (such as email address, mailing address, telephone number, and fax number), demographic information (such as gender, age, and occupation), and personal preferences.
The Site gives you the opportunity to register with Contac. Registration is required before certain features on the Site can be used. You will be asked to provide Contac with general contact information including your name, email address, a user name, and a password during the registration process.
Contact information that you provide to Contac may be used to contact you in connection with the Site. Contac will also use information supplied by you to fulfil your requests for information about Contac's products and services, to fulfill your orders for any products or services, or to fulfil the purposes for which the information was collected. Contac may also use information to improve Contac's marketing and promotional efforts, to statistically analyze usage of the Site, to improve the Site and better tailor them to meet Contac's users' needs or to manage Contac's relationship with you. We may use personal information for additional purposes that may be identified at or before the time that the information is collected.
Contac will retain the personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required or permitted by law.
Contac will not use or disclose personal information for purposes other than those for which it was collected, except with your consent or as required or permitted by law. Consent may be express or implied, and given in writing by using or not using a check-off box, electronically, orally, or by the user's conduct, such as use of the services or products.
Contac is against spam and works hard to ensure that all communications Contac sends out are targeted to interested audiences that Contac has permission to contact.
Contac will occasionally send you further emails if additional functionalities are added to the Site. We will never send you advertising or promotional offers unless you have asked for or opted-in to these communications.
The Site has features where you can submit information to Contac (such as when contacting Contac with a question or feedback). Contac will retain your emails and other information you submit to Contac for Contac's internal purposes, and to help Contac to serve you better.
You may contact Contac's privacy officer to modify or correct any of your personal information that is under Contac's control. You may also direct a written complaint regarding compliance with this Privacy Policy to the privacy officer and, within a reasonable time upon receiving the written complaint, the privacy officer will conduct an investigation into the matter. Within a reasonable time of concluding the investigation, the privacy officer will inform you whether the complaint will be allowed or denied. If the privacy officer allows the complaint, Contac will take appropriate measure necessary to rectify the source of the complaint.
The Site has features that automatically collect information from users to assist Contac in creating sites that honour your preferences and serve your needs.
The Site may also use cookies, which are small data files containing information about the user that is stored on the user's hard drive. Some cookies are used to make login into the Site easier (such as by remembering usernames and passwords). If you reject cookies, you may be limited in using some areas of the Site. Cookies can also enable Contac to track users' movements and target their interests to enhance their experience at the Site.
For Contac's internal purposes, Contac may gather information such as the date, time, browser type, navigation history, and IP address of all visitors to the Site. Contac uses this information for Contac's internal security audit log, trend analysis, and system administration, and to gather broad demographic information about Contac's user base for aggregate use.
Other than as set forth in this Privacy Policy, Contac does not share your personal information with other companies, apart from Contac's suppliers and distributors involved in providing Contac's service to you, and which agree to use it only for that purpose and to keep the information secure and confidential. Contac will also disclose your personal information when required to do so by law, for example, in response to a court order or a subpoena or other legal obligation, in response to a law enforcement agency's request, or in special cases when Contac has reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Contac's rights or property. Contac may also disclose your personal information to legal, financial, insurance, and other advisors or in connection with the sale, reorganization, or management of all or part of its business or operations as consented to by you from time to time or to fulfill any other purposes that are identified when the personal information is collected, including, without limitation, disclosure for the purpose of fulfilling any orders for products or services you make through the Site.
Contac may share (provide and receive) aggregate information, which is not personally identifiable, with others. This information may include demographic data such as the gender and/or geographic location of groups of users, but it will not include personal information (such as your name or email address). Contac may use aggregate demographic information about visitors to the Site in order to improve the products or services offered on the Site, for marketing purposes and/or industry reporting purposes.
Contac does not knowingly collect personal information from children under 13 without appropriate parental notice and consent. If you are under 13, please do not attempt to use the Site or send any information about yourself to Contac, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to Contac. In the event that Contac learns that Contac has collected personal information from a child under age 13 without verification of parental consent, Contac will delete that information as quickly as possible. If you believe that Contac might have any information from or about a child under 13, please contact Contac from the Contact Us form.
Security for all personally identifiable information is extremely important to Contac. Contac stores your personal information securely, and use special procedures designed to protect the information Contac collects from loss, misuse, unauthorized access or disclosure, alteration or destruction. However, it is possible that any information transmitted via the Internet may be intercepted by unknown third parties.
The Site may contain links to other websites. Contac is not responsible for the privacy practices of such other websites, their privacy policies or how they treat information about their users, and Contac advises you to check their privacy policies. This Privacy Policy applies solely to information collected through the Site.
Contac reserves the right to modify, alter or otherwise update this Privacy Policy at any time. It is your responsibility to periodically review this Privacy Policy to remain informed of Contac's current privacy practices.
If you have any questions about this Privacy Policy, Contac's privacy practices in connection with the Site, or Contac's collection, use, disclosure, or retention of your personal information in connection with the Site, please contact Contac's Privacy Officer as follows:
Contac Services Inc.
Attention: Privacy Officer
Address: 128 West Penter St., Vancouver, BC, V6B 1R8
Email: info@myhappyclient.com
Fax: 604-688-5524
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